# Calling API Pricing | Developer Documentation

<div id="bkmrk-calling-api-pricingu">## Calling API Pricing

<div><span>Updated: Mar 30, 2026</span></div><div><div>**All user-initiated calls are free.**</div></div><div id="bkmrk-overview"><div id="bkmrk-overview-1"><div>### Overview

</div></div></div><div>Businesses are charged for calls based on:</div><span>Duration of the call (calculated in six-second pulses)</span><span>Country code of the phone number being called</span><span>Volume tier (based on minutes called within the calendar month) using same [tiering accrual](/books/meta-whatsapp/page/pricing-on-the-whatsapp-business-platform-developer-documentation) as messaging</span><div>Note: Our systems count fractional pulses as one pulse. For example, a 56-second call (9.33 pulses) would be counted as 10 pulses.</div><div>For calls that cross pricing tiers (for example from the 0 - 50,000 tier to the 50,001 - 250,000 tier), the entire call is priced at the lower rate (that is, the rate of the higher volume tier).</div><div>A valid payment method is required to place calls.</div><div>**Note:** Call permission request messages are subject to [per-messaging pricing](/books/meta-whatsapp/page/pricing-on-the-whatsapp-business-platform-developer-documentation).</div><div id="bkmrk-rate-cards-and-volum"><div id="bkmrk-rate-cards-and-volum-1"><div>### Rate cards and volume tiers

</div></div></div><div>These rate cards represent the current rates and volume tiers for the WhatsApp Business Calling API, effective April 1, 2026, based on WhatsApp Business Account timezone.</div><div><table><thead><tr><th><span>Currency </span></th><th><span>Rates </span></th></tr></thead><tbody><tr><td><div>USD </div></td><td><div>[USD rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F520671944_623223040377923_7736077446508180620_n.csv%3F_nc_cat%3D102%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3D5CstYY9T2PYQ7kNvwF9gtBw%26_nc_oc%3DAdrE2OvxRtgOP1CKokXCZC2Wfi5mcvneDr0mF5Qm3C-0xIyd5QqBbge1wdjHBLwkSr0%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af2Cdlb8tWPfJvjabF4_8U_TJRcOnklUootXtA_yeL8psA%26oe%3D69D2ADD1&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>AED </div></td><td><div>[AED rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F648846205_898495256290027_4967937082771215246_n.csv%3F_nc_cat%3D106%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3D5fO05gV4LXMQ7kNvwF7AF-r%26_nc_oc%3DAdrBCNX30cGEcrhIYBux-R21bnxHV3HXaJ2fYCc2Gm8-zlrd-qVOEPA0HLIjecE6P5c%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af1g2gP0cK1s931IhqkqrtdIbECR5hPUsVwuKc4ybiPJcg%26oe%3D69D29AD4&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>ARS </div></td><td><div>[ARS rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F649505242_913216918145781_2438364102488426678_n.csv%3F_nc_cat%3D108%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3D1JbI0ATfpmkQ7kNvwE0kRDf%26_nc_oc%3DAdr7rsFWzc_F-WSFDe-swZULljxf6OW1B-htyHm_vRe39aolRpZkdSyp9H2lDtqSIek%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af3ZbzKS1yukEJ6VukVM0wiM7V82MbtC8JopU2vOjz3cXw%26oe%3D69D2AAE3&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>AUD </div></td><td><div>[AUD rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F518358957_1395180011780140_6900177198446866717_n.csv%3F_nc_cat%3D106%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DJ0tHxQc8xqcQ7kNvwGNp6Ub%26_nc_oc%3DAdqiod1r2ARAmzGzYVph4O3P1f7DOwS9Qrv-3cF10VktrUwaxbLKM1i_EIT77NtSE8g%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af0sEgkKw7ZdPtMBpF-2tmOU0Sy3TIBRMZUFaWWYZWofaA%26oe%3D69D2C906&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>CLP </div></td><td><div>[CLP rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F648911379_918236350947527_5918794926127327842_n.csv%3F_nc_cat%3D102%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DJAXkg_J7yPEQ7kNvwG3PQGF%26_nc_oc%3DAdocKqtX5bsb1Kw-O6HdoZjLNC5QyxW8SqVnpwQdot6pmQqS2t0YdtmvMZqBCSy49iE%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af2zeQcMpcTNkojnunhtlf4HfS3anFva13N0U4Bcsk7Jyg%26oe%3D69D2B38E&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>COP </div></td><td><div>[COP rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F648880301_809165798244063_6053014224710167457_n.csv%3F_nc_cat%3D105%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3D0Ap0wQwYONsQ7kNvwHv0_9c%26_nc_oc%3DAdprAN3xGjKme6iDItNk9YkzB4-mqaE_WUI5R2N9zDFmBMsxa2cO7YpJSziC-La4-n4%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af21e0byGV5lkuxF3OgIAewp3KX-k8Ra_NAJEwzQoVZwfA%26oe%3D69D2C5D5&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>EUR </div></td><td><div>[EUR rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F521916945_1437343154178501_4307701949709939168_n.csv%3F_nc_cat%3D105%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3Dqwf5ZwvsjWoQ7kNvwHG57pg%26_nc_oc%3DAdqyJsLCKRigdmcKmgDVKlqsW4iXCh2W3JbxAZv-tv5XilreH3Y-ggyjhknirNkBqvo%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af3N86kgM28EzIs_Okw-8arMnZGGXxRr8BKgOfZwZrDzgw%26oe%3D69D2AAE5&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>GBP </div></td><td><div>[GBP rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F523820415_1707220083238148_129381165576389329_n.csv%3F_nc_cat%3D111%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DYvD8GDS-gkkQ7kNvwF_H9uJ%26_nc_oc%3DAdpdZulmp4xHZj8-MowRcPDGKz_Gnzd7Ri0ug37d9Jgg_xHxT4BP72FEnFd2M2lkC-Y%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af0pqIcdrGNUcflh1dMyQMNcPmTmI2M9PAO2j3ZRLRvc8w%26oe%3D69D2A6F6&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>IDR </div></td><td><div>[IDR rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F522403360_1317814323248646_3679642822059879321_n.csv%3F_nc_cat%3D105%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3Des00rvtf96sQ7kNvwHZITyd%26_nc_oc%3DAdqujodFNDn-krMHkYAkmVdMxoYNcxwyC00vcfcXMRD8-DofaCfrPP_lw7CyZme18Mw%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af0JWJfJtHydEJBpwuXINvNJSSIfciou71CdhLJLWwgNrQ%26oe%3D69D2976E&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>INR </div></td><td><div>[INR rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F520297017_2631484657208999_4027192314064932495_n.csv%3F_nc_cat%3D105%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DkZ6bas_OuecQ7kNvwGdw7XR%26_nc_oc%3DAdqPyv9B0ELf332FJPkAEocdN9dl_ggPnNAQeNN21y6ZhNgMOJGa1cLR5n-50MfF6yQ%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af3eWxhcWdIEj5x41Os0bquzn_bG-Zo5qXri53sYG1-6sw%26oe%3D69D2BF67&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>MXN </div></td><td><div>[MXN rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F597620135_866494415956770_7234843917023384648_n.csv%3F_nc_cat%3D108%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DP89mAFZnt0kQ7kNvwEmQPcC%26_nc_oc%3DAdrhBns1bCxcRlSchi1rJZUt_90TgVS5Ao9J-PeIVMnTWewOSKhNTZgr3mMu5Q0KGOc%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af2BLipx8LNdlk-VzVDnaTjbBDJOW7Nw6lNG-167H5PMMA%26oe%3D69D2C65D&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>MYR </div></td><td><div>[MYR rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F648897388_1395371015723062_5055864925759962380_n.csv%3F_nc_cat%3D101%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DH31epNpeqq8Q7kNvwGgVzEH%26_nc_oc%3DAdrtQYSf-AVIybNypmF9tAoBWfYCSq-n7Oe3I88E4M0-YxM-5QOG_OimFBXEvA2H5ZQ%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af2EUuqNmPTHaANIe9b6Fh67iGpsu0WuDq0o4tQYiKaycQ%26oe%3D69D29B70&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>PEN </div></td><td><div>[PEN rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F649417534_814906300941251_8328799228627883398_n.csv%3F_nc_cat%3D104%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3DoHhYg1X5pWoQ7kNvwFdDyG0%26_nc_oc%3DAdrC6GCBMfo4AzbElmCzFm_elbIJvb_R5ES47k4tKP49iwslvBOsszGMoXsy7MM4vAA%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af34s9lb1uNNxUVGbJ_wfNg_JlO3fmAbdkuk61ovjwew2g%26oe%3D69D2A7A3&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>SAR </div></td><td><div>[SAR rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F648849378_1555017505601272_7220357940691092022_n.csv%3F_nc_cat%3D102%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3Dc2U4O7oCuIkQ7kNvwFA_tV_%26_nc_oc%3DAdrwOv3icQXKNXowwtwRZ6CipiK20DM112WSODtbGHlHbLdCzL-S-TP3utZtL-VYQo4%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af18seoJCLBZRt2YqEF4x7g6cwBTnqCRWjAYfgPxRZcI6A%26oe%3D69D2C8B7&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr><tr><td><div>SGD </div></td><td><div>[SGD rates](https://l.facebook.com/l.php?u=https%3A%2F%2Fscontent-ams2-1.xx.fbcdn.net%2Fv%2Ft39.8562-6%2F649177467_4237098813170442_302583219955884691_n.csv%3F_nc_cat%3D101%26ccb%3D1-7%26_nc_sid%3Db8d81d%26_nc_ohc%3Diq-zckVGudAQ7kNvwEsKLHO%26_nc_oc%3DAdp7YENeXL7win8Bcqw1vyWebjEK79z3JF3hI7GcA95JbkCb_tpm0bRVh3K0WZNOat8%26_nc_zt%3D14%26_nc_ht%3Dscontent-ams2-1.xx%26_nc_gid%3DacPTWQLYjr5IfuIQgooF6w%26_nc_ss%3D7a389%26oh%3D00_Af3-QIIncLV86jvYHqUdDujY34jtcAkoEagxEpQepXaKVg%26oe%3D69D296B9&h=AT41H1WOuytwAYdhjYRleJCIukW9qr6eXSiOn1ypVKrgiG1iHvSYlfvN7R0QCsTIuyyBAUY4Xt9Y-btfI-0CCctdfDg22JXisdColYUC4mivu5OgbqrjqaKCZkgdzuV1eXQz2ixwN5XejjGVqchtTA)</div></td></tr></tbody></table>

</div><div id="bkmrk-updates-to-rate-card"><div id="bkmrk-updates-to-rate-card-1"><div>#### Updates to rate cards

</div></div></div><div>**Previous updates**</div><span>Effective April 1, 2026 – 8 new billing currencies introduced: AED (United Arab Emirates), ARS (Argentina), CLP (Chile), COP (Colombia), MYR (Malaysia), PEN (Peru), SAR (Saudi Arabia), SGD (Singapore).</span><span>Effective January 1, 2026 – MXN (Mexico) rates introduced.</span><div id="bkmrk-how-calling-changes-"><div id="bkmrk-how-calling-changes--1"><div>### How calling changes the 24 hour customer service window

</div></div></div><div>Currently, when a WhatsApp user messages you, a [24-hour timer called a customer service window](/books/meta-whatsapp/page/sending-messages-developer-documentation) begins, or refreshes.</div><div>When you are within the window, your business can send any type of message to the WhatsApp user, which is otherwise not allowed.</div><div>With the introduction of the Calling API, the customer service window now also starts or refreshes for calls:</div><span>When a WhatsApp user calls you, regardless of if you accept the call or not</span><span>When a WhatsApp user accepts your call.</span><div id="bkmrk-get-cost-and-call-an"><div id="bkmrk-get-cost-and-call-an-1"><div>### Get cost and call analytics

</div></div></div><div>You can call the endpoint with a `?fields=call_analytics` query parameter to obtain call analytics for your WhatsApp Business Account (WABA).</div><div>The endpoints can provide useful information like cost, counts of completed calls, and average call duration. Learn more about [call analytics](/books/meta-whatsapp/page/analytics-developer-documentation).</div></div>