# Creating robots and sending template messages through them to Bitrix24

Video manual: [https://www.youtube.com/watch?v=fY\_vqW-Ijb8](https://www.youtube.com/watch?v=fY_vqW-Ijb8)  
1\. Go to the "Deals", then "Automation rules"

<figure id="bkmrk-">![da3e049a50dcec8127ccb6f0515295b0.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-fmwunphq.png)</figure>2\. Press "Create"

<figure id="bkmrk--1">![3455350e8508ef77b2bee80468770d6f.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-llyl4msx.png)</figure>3\. Choose stage, then Customer communication =&gt; Send SMS to customer

<figure id="bkmrk--2">![da140482b46058dc9e5ff5cac6635495.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-3j2eng6i.png)</figure>4\. Find our bot, click "Change". In the list of providers, select our integration, in the text field, enter the text of the template

<figure id="bkmrk--3">![cf9d8696450f0df2779e548400aeb4e6.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-nmhotio4.png)</figure>